PENGARUH DIGITALISASI PELAYANAN MELALUI SISTEM INAPORTNET TERHADAP KINERJA OPERASIONAL KAPAL DI PELABUHAN SIWA
DOI:
https://doi.org/10.33556/jstm.v26i2.611Keywords:
Inaportnet, Ship Operational Performance, Port Services, Siwa PortAbstract
As a maritime country, Indonesia requires an efficient and integrated port service system to support smooth ship operations and inter-island connectivity. Along with technological developments, the Ministry of Transportation, through the Directorate General of Sea Transportation, has implemented the Inaportnet system as an integrated electronic service for ship clearance processes. However, in its implementation at Siwa Port, the Inaportnet system still faces various technical and non-technical constraints that may affect ship operational performance. Therefore, this study aims to analyse the effect of the implementation of the Inaportnet system on ship operational performance at Siwa Port, particularly in relation to arrival clearance, port stay, and departure clearance. This study employed a quantitative method with an associative approach, with the population and sample consisting of 20 respondents who are directly involved in ship operations and the use of the Inaportnet system at Siwa Port. Data were collected through Likert-scale questionnaires that had been tested for validity and reliability and were analysed using simple linear regression analysis with SPSS version 26. The results indicate that the data are normally distributed and exhibit a linear relationship between variables. The regression analysis and hypothesis testing demonstrate that the implementation of the Inaportnet system has a positive and significant effect on ship operational performance, with a strong level of contribution. Nevertheless, the optimisation of the Inaportnet system implementation still requires support in terms of human resource readiness, the availability of supporting facilities and infrastructure, and system stability.
Keywords: Inaportnet, Ship Operational Performance, Port Services, Siwa Port.
References
Adenevlin, S. A., Pambudi, M. A. L., & Dewi, R. K. (2025). Pengaruh Sistem Inaportnet dan Pengawasan Kegiatan Kapal terhadap Efektivitas Clearance In / Out oleh Kantor KSOP Kelas IV Tegal. Jurnal Transportasi dan Manajemen Maritim (Transma), 1(2), 144-158.
Arifin, M., Ramadhani, N., & Nurcahyo, A. (2022). Analisis Sistem Informasi Dalam Peningkatan Efisiensi Operasional Pelabuhan. Jakarta: Mitra Wacana Media
Fahrozy, M. I., Rahmawati, M., Gupron, A. K., Novandi, F., & Surabaya, P. P. (2025). Implementasi Inaportnet Terhadap Efisiensi Waktu dan Proses Penerbitan Surat Persetujuan Berlayar di KSOP Kelas III Rangga Ilung. Jurnal Sains dan Teknologi Maritim, 26(1), 137-144. https://doi.org/10.33556/jstm
Hasan, H., Darmiasih, I. M. I., & Setyawati, A. (2017). Standar Kinerja Operasional Terminal Mustika Alam Lestari Di Pelabuhan Tanjung Priok. Jurnal Manajemen Bisnis Transportasi Dan Logistik, 4(1), 127-134.
Inri, N., Pongsituru, P., Frastica, Y., Rakka, S. G. A., & Ansar, A. A. (2024). Peran Inaportnet Dalam Proses Penerbitan Surat Persetujuan Berlayar ( SPB ) Online di Kantor Kesyahbandaran dan Otoritas Pelabuhan Kelas III Manado “ Studi Tentang Proses Penerbitan Surat Persetujuan Berlayar ( SPB ) Online Di Kantor. Kalao’s Maritime Journal, 5(1), 84-92.
Maharani, A., Studi, P., Laut, T., & Akpelni, P. B. (2025). Analisis Indonesia National Single Window ( INSW ) dan Inaportnet untuk Meningkatkan Efektivitas Proses Clearance In / Out Kapal di PT . Samudera Agencies Indonesia Cabang Surabaya. Jurnal Transportasi dan Manajemen Maritim (Transma), 1(2), 169-18
Nugraha, M. A. P. (2022). Pengaruh Inaportnet Terhadap Efektivitas Clearance In/Out Kapal Pada Pt Oremus Bahari Mandiri Surabaya. Logistik, 15(01), 11-22.
Nurjanah, A., Putri, A., Aulia, R. R., & Wulandari, Y. P. (2023). Analisis Penerapan Inaportnet di Pelabuhan Indonesia. Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan, 10(2), 147-154
Peraturan Menteri Perhubungan Republik Indonesia Nomor PM 8 Tahun 2022 Tentang Tata Cara Pelayanan Kapal Melalui Inaportnet.
Plangiten, R. R., Pandey, S. V, & Lalamentik, L. G. J. (2019). Evaluasi Kinerja Operasional Pelabuhan ASDP Indonesia Ferry Bitung. Sipil Statik, 7(2), 265-276
Sawal, A., Mane, A., & Jumardin, A. (2025). Pengaruh Pengembangan Sumber Daya Manusia Terhadap Kinerja Karyawan Pada PT Industri Kapal Indonesia ( Persero ). Journal of Economy Business Development, 3(1), 13-20. https://doi.org/10.56326/jebd.v3i1.3232
Setiawan, B. yoga A., Putri, I. A. J., Damanik, A., & Amrullah, R. A. (2024). Pengaruh Penerapan Sistem Inaportnet Terhadap Proses Clearance in dan out Kapal pada PT . Kartika Samudra Adijaya Politeknik Pelayaran Surabaya , Profit: Jurnal Manajemen, Bisnis Dan Akuntansi, 3(3), 287–304. https://doi.org/https://doi.org/10.58192/profit.v3i3.2420
Setiono, B. A., & Melinda, N. (2022). Pengaruh Kualitas Pelayanan Sistem Inaportnet Terhadap Kepuasan Pengguna Jasa. Jurnal Aplikasi Pelayaran dan Kepelabuhanan, 13(1), DOI: 10.36049/japk.v13i1.89
Suryandi, F. A., Putri, N. N., Rahmayanti, V. T., Putra, A., Raja, M., & Haji, A. (2022). Implementasi pelayanan inaportnet di kantor kesyahbandaran dan otoritas pelabuhan kelas i tanjung balai karimun. Jurnal Kajian Pemerintahan, Politik dan Birokrasi, 8(2), 1-5.
Prof. Dr. Sugiyono (2019) Metode Penelitian dan Pengembangan (Research and Development/R&D) (Alfabeta, Bandung)
Undang-Undang Republik Indonesia Nomor 66 Tahun 2024 tentang Perubahan Ketiga Atas Undang-Undang Nomor 17 tahun 2008 tentang Pelayaran.
Downloads
Published
Issue
Section
License
Authors who publish with this journal agree to the following terms:Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
