JURNAL SAINS DAN TEKNOLOGI MARITIM

STRATEGI PENGUATAN SUMBER DAYA MANUSIA (SDM) DI HINTERLAND UNTUK MENDUKUNG EFISIENSI INFRASTRUKTUR PELABUHAN DALAM PERSPEKTIF PEMBANGUNAN BERKELANJUTAN

Desy Yulia Aryani — 2026-03-13

This article aims to analyze the strategy of strengthening Human Resources (HR) in the hinterland area in order to improve the efficiency of port infrastructure, especially Tanjung Emas Port, in the perspective of sustainable development. The purpose of this research is to explain the quality, development, accessibility of hinterland and the effectiveness of the Human Resources (HR) logistics system in influencing the efficiency of port infrastructure. The focus of the research is directed at 3 (three) main variables, namely the quality of Human Resources (HR), the development of Human Resources (HR), and the accessibility of hinterland, with the effectiveness of logistics systems as intervening variables and port infrastructure efficiency as dependent variables. This study uses a quantitative approach with data collection techniques through questionnaires on 127 respondents who were selected using simple random sampling techniques. The data were analyzed using multiple linear regression. The results of the study show that all independent variables, namely the quality of Human Resources (HR), Human Resources (HR) development, and hinterland accessibility, have a significant effect on the effectiveness of the logistics system and the efficiency of port infrastructure. The effectiveness of logistics systems has also been proven to have a significant influence on the efficiency of port infrastructure, as well as being a strong mediating variable. These findings confirm the importance of integration between strengthening the capacity of hinterland Human Resources (HR) and logistics system management in an effort to improve port performance in a sustainable manner.

PENGARUH DEVIASI DAN KETERLAMBATAN UPDATE ECDIS TERHADAP KESELAMATAN PELAYARAN KAPAL MV. ALIYAH PRATAMA

Brainando Satrio — 2026-03-13

This study aims to explain and describe the influence of shipping deviation in supporting shipping safety. Explaining the impact of delays in ECDIS updates on supporting shipping safety. Explaining and describing deviations and delays in ECDIS updates have the potential to increase risks to shipping safety on the MV. Aliyah Pratama. Through a quantitative approach, data were collected from questionnaires distributed to the crew of the MV. Aliyah Pratama, as well as direct observations in the field. The results of this study indicate that, the greater the influence of deviation, the greater the impact on shipping safety. Delays in ECDIS updates on ships will increase risks to shipping safety. The influence of deviations and delays in ECDIS updates has a very significant role in shipping safety. These findings emphasize that proper deviation management and regular ECDIS updates will support the creation of optimal shipping safety.

Keywords: Deviation, ECDIS, Cruise safety.

EVALUASI KINERJA DIVISI OPERASIONAL TERHADAP KEPUASAN PELANGGAN DI PT. HARAPAN BAHTERA INTERNUSA BANJARMASIN

Setyo Slamet Raharjo — 2026-03-13

Evaluasi koordinasi karyawan dan kinerja operasional selama produktivitas peralatan muat dan bongkar batubara (Conveyer) merupakan faktor penentu terhadap kepuasan pelanggan. Oleh karena itu, diperlukan upaya untuk meningkatkan produktivitas peralatan muat dan bongkar batubara (Conveyer). Penelitian ini dilakukan di PT. Harapan Bahtera Internusa Banjarmasin dengan jumlah sampel sebanyak 100 karyawan. Data dikumpulkan melalui instrumen dalam bentuk kuesioner yang telah diuji dengan skala Likert. Metode analisis data yang digunakan adalah analisis jalur. Hasil penelitian pertama menemukan bahwa koordinasi karyawan memiliki korelasi positif dan signifikan terhadap produktivitas peralatan muat dan bongkar batubara (Conveyer). Oleh karena itu, dapat disimpulkan bahwa kinerja operasional memiliki korelasi positif dan signifikan terhadap produktivitas peralatan muat dan bongkar batubara (Conveyer). Koordinasi karyawan dan kinerja operasional yang relevan dalam produktivitas peralatan muat dan bongkar batubara (Conveyer) memiliki pengaruh untuk meningkatkan kepuasan pelanggan, sehingga produktivitas peralatan muat dan bongkar batubara (Conveyer) sebagai variabel intervening terbukti dapat meningkatkan koordinasi karyawan dan kinerja operasional terhadap kepuasan pelanggan.

MODEL MANAJEMEN MUTU BERBASIS KEPATUHAN REGULASI UNTUK PENINGKATAN KINERJA PELAYANAN DI TERMINAL UNTUK KEPENTINGAN SENDIRI (TUKS) WILAYAH KERJA KSOP PEKANBARU

Gradina Nur Fauziah — 2026-03-13

The purpose of this conceptual study is to formulate a quality management model for port services at Terminals for Own Interest (TUKS), focusing on regulatory compliance aspects, based on an in-depth analysis of the Cooperation Agreements (PKS) between the Port Authority and Harbour Master’s Office (KSOP) Class II/III Pekanbaru and various TUKS operators. TUKS is a crucial element in the national logistics chain, whose operations are highly dependent on the legal framework stipulated in the PKS, covering aspects of maritime safety, security, and environmental protection (Angkasa & Darmawan, 2024). The method used is qualitative document analysis (PKS) to identify primary quality variables: Regulatory Compliance and Partnership Sustainability. The analysis results show that the PKS serves as a quality instrument that obligates TUKS operators to meet minimum operational standards. The proposed model is the "Compliance-Driven Quality Management (CDQM)" which places the fulfillment of rights and obligations within the PKS as the primary indicator of quality performance. CDQM emphasizes (1) Requirement Alignment (PKS, Laws, PM), (2) Quality Processes based on PKS Milestones, and (3) Quality Review Mechanisms (Addendum/Dispute Resolution Clauses) (Hidayat et al., 2025). The implementation of this model is expected to improve TUKS operational efficiency and ensure maritime safety and security in port waters.

PENGARUH WAKTU TEMPUH DAN KUALITAS LAYANAN TERHADAP KEPUASAN PENGGUNA TRANSPORTASI LAUT DI PELABUHAN BATAM

Gradina Nur Fauziah — 2026-03-13

This study investigates how passenger satisfaction in marine transportation at Batam Port is impacted by trip time and service quality. Given Indonesia's archipelagic terrain, sea transportation is an essential means of connectivity; nonetheless, enduring problems like delays, long trips, and subpar service continue to be a problem. This study uses a quantitative design using multiple linear regression to examine both simultaneous and partial impacts of the variables. It is based on the SERVQUAL model and Expectancy Disconfirmation Theory. A Likert-scale survey was used to collect data from 100 respondents. The results indicate that travel time and service quality significantly influence passenger satisfaction, with a determination coefficient of 83.9%. Although punctuality contributes to positive perceptions, service quality stands out as the dominant factor in shaping user experience and fostering long-term loyalty. The findings not only reinforce the theoretical relevance of combining EDT and SERVQUAL in maritime studies but also provide practical insights for port authorities and operators to enhance efficiency and service standards in order to strengthen competitiveness and passenger trust.

Keywords: travel time, service quality, passenger satisfaction, maritime transport, Batam Port

DINAMIKA ANCAMAN DAN RESPON PERTAHANAN DI LAUT NATUNA UTARA: STUDI KUALITATIF STRATEGI TNI AL DALAM MENJAGA ZONA PERBATASAN

Elisabeth Tanti — 2026-03-13

Abstract. The North Natuna Sea is often the site of various threats to Indonesia's maritime sovereignty, including territorial violations by foreign vessels, illegal fishing, and unauthorized survey and exploration activities. These threats require a rapid, precise, and coordinated defense response to maintain regional stability. The Indonesian Navy (TNI AL) implements an adaptive defense strategy, utilizing routine patrols using warships and reconnaissance aircraft, technology-based surveillance such as radar and Vessel Monitoring System (VMS), and inter-agency coordination. This approach ensures that any incidents of violations can be detected early and responded to effectively. Qualitative analysis shows that the effectiveness of the TNI AL's defense depends on personnel readiness, strategic planning, and the involvement of coastal communities. The physical presence of the TNI AL in the waters, combined with scheduled patrols and rapid response, has a preventive effect on illegal activities. In addition, coordination with relevant agencies and the use of technology strengthen threat detection and mitigation capabilities, thereby maintaining the security of the border zone. The results of the study confirm that a holistic and responsive defense strategy is a key factor in maintaining the security and sovereignty of the North Natuna Sea. Adapting to the dynamics of threats and strengthening coordination between units enables the Indonesian Navy to maintain an effective presence, while also In addition, coordination with relevant agencies and the use of technology strengthen threat detection and mitigation capabilities, thereby maintaining security in the border zone. The results of the study confirm that a holistic and responsive defense strategy is a key factor in maintaining the security and sovereignty of the North Natuna Sea. Adapting to the dynamics of threats and strengthening coordination between units enables the Indonesian Navy to maintain an effective presence, while minimizing potential risks that could harm Indonesia.

Keywords: North Natuna Sea, Maritime Security, Threats Defense Strategy, Indonesian Navy, Indonesian Border Zone

PERSEPSI RECRUITER TERHADAP KOMPETENSI BAHASA INGGRIS DALAM PROSES RECRUITMENT CREW KAPAL DI PT TOS INDONESIA

Afza Syahzanani — 2026-03-30

The international shipping industry demands high communication standards as seafarers come from diverse cultural and linguistic backgrounds. English has been established as the international working language through the Standard Marine Communication Phrases (SMCP) issued by the International Maritime Organization (IMO, 2002). Although English language competence has become part of the crew selection process at manning agencies, studies specifically examining how recruiters perceive this competence within the selection process remain considerably limited. This study aims to analyze the perceptions of recruiters at PT TOS Indonesia toward English language competence as a determining factor in the ship crew recruitment process. A qualitative descriptive approach was employed, with data collected through semi-structured interviews, direct observation, and company documentation. Data analysis was conducted using the interactive model of Miles and Huberman. The findings reveal that recruiters perceive English language competence as the principal determinant in crew selection, rather than a mere administrative requirement. Assessments were conducted situationally through four core indicators: the ability to comprehend work instructions in English, oral communication skills (speaking), proficiency in maritime terminology (Maritime English), and the ability to articulate operational reports contextually. Data showed that only 45.85% of 868 applicants passed the English selection stage. A 1–4 scoring rubric was applied to maintain objectivity, affirming that English language competence is an integral component of occupational safety within international maritime operations.

IMPLENTASI MANAJEMEN WAKTU DAN KEHIDUPAN BERASRAMA TERHADAP KEDISIPLIAN TARUNA DALAM DINAS JAGA

Elfira Wirza — 2026-03-30

This study was motivated by the importance of discipline among cadets while performing guard duty in a maritime vocational education environment, where time management and dormitory conditions are considered dominant factors influencing disciplinary behavior. The main objective of this study was to evaluate the extent to which time management and dormitory conditions contribute to the level of discipline among cadets while performing guard duty at the West Sumatra Maritime Polytechnic. This study uses an explanatory method with a quantitative approach. All cadets were included in the population, while sampling was conducted randomly to obtain 100 respondents. The main data were collected through a structured questionnaire and analyzed using multiple linear regression, accompanied by validity and reliability tests, F-tests, t-tests, and coefficient of determination analysis. The findings show that time management has a positive and significant effect on cadet discipline, with a regression coefficient of 0.195 and a significance of 0.035. In addition, the dormitory environment also has a significant positive effect, with a regression coefficient of 0.241 and a significance of 0.000. The F test results show a significance of 0.000, indicating that both independent variables simultaneously affect cadet discipline. The adjusted R² value of 0.971 indicates that 97% of the variation in cadet discipline is explained by these two factors, while the remaining 3% is influenced by other factors outside the model. The practical implication is that strengthening time management training and dormitory guidance is very important in shaping cadet discipline.

PENGARUH DIGITALISASI PELAYANAN MELALUI SISTEM INAPORTNET TERHADAP KINERJA OPERASIONAL KAPAL DI PELABUHAN SIWA

Janny Adriani Djari — 2026-03-30

As a maritime country, Indonesia requires an efficient and integrated port service system to support smooth ship operations and inter-island connectivity. Along with technological developments, the Ministry of Transportation, through the Directorate General of Sea Transportation, has implemented the Inaportnet system as an integrated electronic service for ship clearance processes. However, in its implementation at Siwa Port, the Inaportnet system still faces various technical and non-technical constraints that may affect ship operational performance. Therefore, this study aims to analyse the effect of the implementation of the Inaportnet system on ship operational performance at Siwa Port, particularly in relation to arrival clearance, port stay, and departure clearance. This study employed a quantitative method with an associative approach, with the population and sample consisting of 20 respondents who are directly involved in ship operations and the use of the Inaportnet system at Siwa Port. Data were collected through Likert-scale questionnaires that had been tested for validity and reliability and were analysed using simple linear regression analysis with SPSS version 26. The results indicate that the data are normally distributed and exhibit a linear relationship between variables. The regression analysis and hypothesis testing demonstrate that the implementation of the Inaportnet system has a positive and significant effect on ship operational performance, with a strong level of contribution. Nevertheless, the optimisation of the Inaportnet system implementation still requires support in terms of human resource readiness, the availability of supporting facilities and infrastructure, and system stability.

Keywords: Inaportnet, Ship Operational Performance, Port Services, Siwa Port.

CARA HUMAN RESOURCES DEVELOPMENT (HRD) MEREKRUT DAN MENYELEKSI CREW KAPAL OFFSHORE PADA PT. ALFA ARAFAH CREWING JAKARTA

Ananda Amroh — 2026-03-30

PT. Alfa Arafah Crewing Jakarta adalah salah satu perusahaan pelayaran yang bergerak di bidang pengawakan kapal. Pengawakan kapal merupakan pelayanan jasa yang dilakukan untuk mewakili perusahaan angkutan laut asing atau perusahaan angkutan laut nasional. Awak kapal merupakan obyek dalam proses kegiatan dalam kapal, sehingga proses perekrutan dan seleksi calon awak kapal baru direncanakan secara matang agar dalam pelaksanakan perekrutan dan seleksi awak kapal dengan yang diharapkan. Informasi menjadi peran penting dalam meningkatkan kinerja. Penelitian ini menggunakan metode deskriptif kualitatif dengan mendeskripsikan secara terperinci pelaksanaan proses perekrutan dan seleksi awak kapal berbasis mutu pada PT. Alfa Arafah Crewing Jakarta. Selain itu pengumpulan data dilakukan dengan wawancara, observasi, literatur buku dan dokumen kegiatan proses seleksi crew kapal pada PT. Alfa Arafah Crewing Jakarta. Hasil penelitian menunjukkan kendala yang dihadapi PT. Alfa Arafah Crewing Jakarta dalam melakukan perekrutan dan seleksi kapal offshore. PT. Alfa Arafah Crewing Jakarta adalah pelaksanaan proses seleksi crew kapal belum teroganisir dengan baik. Dikarenakan permintaan crew harus sesuai dengan dibutuhkan client. Upaya yang dilakukan untuk mengatasi terjadinya kendala – kendala pelaksanaan proses perekrutan dan seleksi awak kapal pada PT. Alfa Arafah Crewing Jakarta adalah sebaiknya calon awak kapal memenuhi kualifikasi perusahaan dengan mempunyai keterampilan dan sertifikasi yang dibutuhkan client guna membangun kinerja yang baik di atas kapal.

IMPLEMENTASI SISTEM STREAMING SEBAGAI UPAYA PEMANTAUAN DAN PENUNJANG KESELAMATAN PROSES SANDAR KAPAL PADA PELABUHAN PINTAR

Aditya Firmansyach — 2026-04-04

This study aims to implement a real-time streaming system as a monitoring tool during the ship berthing process at a smart port, analyze the effectiveness of the streaming system in improving the monitoring and safety of the ship berthing process at a smart port, and explain how the components work in real-time to support the ship berthing process at a smart port. The ship berthing process is a crucial stage in port operations that requires real-time monitoring to ensure safety and efficiency. The developed system uses a Raspberry Pi as the main controller integrated with a V2 camera module, a proximity sensor, a WiFi hotspot module, and an Internet of Things (IoT)-based power monitoring system. Visual data in the form of streaming video and sensor data are sent in real-time to the monitoring application to assist port operators in monitoring the distance of ships to the dock. The research method used is Research and Development (R&D) which includes the design, assembly, testing, and evaluation stages of the system. Test results show that the system performs well in displaying real-time video streaming with an average streaming delay of 1.54%, accurately detecting vessel distances with an average of 0.81%, and providing relevant supporting information to improve the safety of ship berthing processes. Therefore, this system has the potential to be a supporting solution in the development of a safe and efficient smart port concept.

Keywords: Internet of Things (IoT), Smart Port, Raspberry Pi, Straming System