JURNAL SAINS DAN TEKNOLOGI MARITIM

ANALISIS EFEKTIVITAS MANAJEMEN PELAYANAN KAPAL DAN BARANG OLEH AGEN OPRASIONAL PADA PT HARAPAN BAHTERA INTERNUSA BANJARMASIN

Setyo Slamet Raharjo — 2026-08-23

This study aims to analyze the effectiveness of ship and cargo service management by PT. Harapan Bahterah Internusa in Banjarmasin. The methods used in this research include interviews, customer satisfaction surveys, and direct observations. The results indicate that the company has a high level of service reliability, with 85% of shipments delivered on time. However, 30% of customers expressed dissatisfaction with the response time to complaints, and there were 10% reported cases of damaged goods. Although the customer satisfaction rate reached 78%, there is still room for improvement, particularly in communication and complaint handling. This study recommends enhancing employee training, developing better communication systems, and implementing technology for operational efficiency. With these measures, it is expected that PT. Harapan Bahterah Internusa can improve service quality and competitiveness in the maritime industry.

Analisis Kendala Crew Deck Dalam Pelaksanaan Cleaning Palka Pada Kapal Bulk Carrier MV. Manalagi Prita

Duta Ade Nugraha — 2026-08-23

Penelitian ini bertujuan untuk mengetahui pelaksanaan cleaning palka, mengidentifikasi kendala yang dihadapi crew deck, serta menganalisis upaya yang dilakukan untuk mengatasi kendala tersebut pada kapal bulk carrier MV Manalagi Prita. Cleaning palka merupakan kegiatan penting untuk memastikan ruang palka dalam kondisi bersih, kering, dan layak muat sesuai standar operasional dan persyaratan charterer. Namun, dalam pelaksanaannya masih terdapat berbagai kendala yang mempengaruhi efektivitas kerja crew deck. Penelitian ini menggunakan metode kualitatif deskriptif dengan teknik pengumpulan data melalui observasi langsung selama praktik laut, wawancara dengan crew deck dan perwira kapal, serta dokumentasi. Analisis data dilakukan dengan mengidentifikasi faktor-faktor penyebab kendala serta upaya yang dilakukan untuk mengatasinya. Hasil penelitian menunjukkan bahwa pelaksanaan cleaning palka pada MV Manalagi Prita telah dilakukan sesuai prosedur, namun masih menghadapi beberapa kendala, antara lain keterbatasan jumlah crew deck, kondisi peralatan yang kurang optimal, keterbatasan waktu operasional, serta faktor lingkungan kerja seperti cuaca dan kondisi ruang palka. Upaya yang dilakukan untuk mengatasi kendala tersebut meliputi peningkatan koordinasi kerja, pembagian tugas yang jelas, penyediaan dan perawatan peralatan kerja, serta pengawasan oleh perwira kapal. Dengan adanya upaya tersebut, pelaksanaan cleaning palka dapat berjalan lebih efektif dan mendukung kelancaran operasional kapal.

Analisis Perawatan Peralatan Bongkar Muat di Atas Kapal Tanker

Widi Cahya Febian — 2026-08-23

The reliability of cargo handling equipment on tanker vessels is a critical factor in supporting operational safety and ensuring the efficiency of maritime logistics distribution. However, maintenance implementation in practice still encounters various constraints that may lead to equipment failures and operational disruptions. This study aims to analyze the implementation of cargo handling equipment maintenance on MT Lomba Mas, identify factors affecting maintenance effectiveness, and evaluate crew competencies in supporting maintenance activities. A descriptive qualitative approach was employed through participatory observation, in-depth interviews with the Chief Officer, Third Officer, and Bosun, and document analysis of maintenance logs and damage reports. Data were analyzed using an interactive process consisting of data reduction, data presentation, and conclusion drawing. The findings indicate that maintenance activities have generally followed the established Standard Operating Procedures (SOP), including daily inspections and periodic maintenance practices. Nevertheless, maintenance implementation remains predominantly oriented toward corrective maintenance, as reflected by recurring failures such as corrosion, pipe leakage, and mechanical component wear. The major constraints identified include limited maintenance time, aging equipment, adverse weather conditions, spare part availability, and human resource factors. Furthermore, crew competencies were found to be adequate for routine maintenance activities; however, troubleshooting capabilities for handling more complex failures still require improvement. The study highlights the importance of strengthening consistent implementation of preventive and predictive maintenance strategies to enhance equipment reliability, operational safety, and efficiency on tanker vessels.

Optimalisasi Proses Tank Cleaning Di MT. Kei

Taufik Al Ikhram — 2026-08-23

Persiapan tangki ruang muat pada kapal tanker merupakan tahap krusial yang harus dilaksanakan sesuai standar prosedur operasi guna menjamin keamanan kargo. Pada kapal tanker pengangkut produk minyak (oil product tanker) yang memiliki intensitas pergantian jenis muatan tinggi, koordinasi dan tanggung jawab seluruh pihak sangat diperlukan untuk mencegah dampak negatif akibat persiapan tangki yang tidak maksimal. Hal ini sejalan dengan perkembangan sistem transportasi laut yang menuntut pengiriman muatan secara cepat, efisien, aman, serta bebas dari kontaminasi. Penelitian ini menggunakan metode deskriptif kualitatif dengan teknik analisis data berupa diagram fishbone. Pendekatan ini digunakan untuk mengidentifikasi berbagai potensi penyebab masalah dan menemukan akar penyebab kegagalan dalam proses pembersihan tangki di MT. KEI, sehingga upaya pencegahan yang optimal dapat dirumuskan. Hasil penelitian menunjukkan bahwa kegagalan operasional disebabkan oleh rendahnya kesadaran kru, kurangnya pemahaman terhadap prosedur tank cleaning, serta kondisi peralatan penunjang yang tidak layak pakai. Faktor-faktor tersebut mengakibatkan ditemukannya sisa cairan pada dasar tangki setelah proses pembersihan selesai. Untuk mengoptimalkan persiapan tangki, penelitian ini merekomendasikan dilakukannya perawatan rutin pada peralatan seperti wilden pump dan blower, peningkatan intensitas pengawasan saat operasional berlangsung, serta penerapan kegiatan familiarisasi dan safety meeting secara konsisten di atas kapal.

Penerapan Toolbox Meeting Guna Menghindari Kecelakaan Kerja di Atas Kapal MT. Gas Nusa

Dany Junianto Danar Tri Pradana — 2026-09-04

Penelitian ini berfokus pada pelaksanaan toolbox meeting di kapal sebagai upaya pengendalian risiko kecelakaan kerja. Sebagai wujud penerapan Safety Management System (SMS) berdasarkan ketentuan ISM Code, kegiatan ini memegang peranan krusial dalam operasional kapal. Kecelakaan di lingkungan kapal sering dipicu oleh kurangnya pemahaman prosedur, rendahnya kesadaran terhadap bahaya, serta komunikasi yang tidak optimal. Toolbox meeting memitigasi masalah tersebut dengan memfasilitasi pertukaran informasi tugas, peningkatan kewaspadaan risiko, dan kejelasan tanggung jawab keselamatan masing-masing awak kapal. Kajian ini menelaah mekanisme penerapan toolbox meeting beserta strategi perusahaan pelayaran untuk menjaga kesinambungannya. Penelitian ini menggunakan metode kualitatif melalui observasi lapangan, wawancara dengan awak kapal, dan studi literatur. Data dianalisis secara kualitatif melalui tahapan reduksi, penyajian, dan penarikan kesimpulan. Temuan penelitian ini diharapkan memberikan gambaran komprehensif mengenai praktik penerapannya, strategi keberlanjutan, serta kontribusinya dalam meningkatkan keselamatan kerja di kapal.

Analisis Penerapan Dinas Jaga Laut Di Anjungan Dalam Upaya Mencegah Kecelakaan di Kapal SPOB. Tirta Samudera XX

Revo Dwi Hernanda — 2026-09-07

A navigational watch is a 24-hour surveillance activity conducted on board by the officer on watch. This study aims to evaluate the implementation of watchkeeping procedures during sea watch hours on the bridge of the SPOB TIRTA SAMUDRA XX. This research employs a descriptive qualitative method using purposive sampling. Data were collected through interviews, observation, and documentation. The results indicate that the implementation of navigational watch procedures on the SPOB TIRTA SAMUDRA XX is generally effective, as duty officers demonstrate high responsibility and adhere to the COLREGs (International Regulations for Preventing Collisions at Sea). However, there remains a lack of vigilance among some watch officers and helmsmen during surveillance. Consequently, strict compliance with STCW 1978 standards and the COLREGs is essential to ensure operational safety and prevent maritime accidents.

Keywords: Navigational Watch, Bridge, Maritime Accident

Pengaruh Aplikasi Promote Berbasis Digital dalam Pemantauan Status Pemanfaatan Status Aset di PT Pelabuhan Indonesia (Persero) Regional 2

Namida Safiya Andiani — 2026-09-10

This study investigates the influence of the Promote application on land asset management and monitoring effectiveness at PT Pelabuhan Indonesia (Persero) from a Management Information Systems (MIS) perspective. Employing a quantitative causal-associative approach with simple linear regression analysis, data were collected from 84 respondents selected through purposive sampling from 541 Commercial and Business Department employees who actively use the Promote application in daily land asset management operations. Instrument validity was confirmed (r > 0.279) and reliability was excellent (Cronbach's Alpha: X = 0.975; Y = 0.968). Normality tests (Shapiro-Wilk, p > 0.05) and heteroscedasticity tests confirmed classical assumption compliance. Results demonstrate a significant positive influence of the Promote application on land asset management and monitoring (β = 1.016, t = 15.141, p < 0.001), with the application explaining 73.7% of variance in monitoring outcomes (R² = 0.737) and exhibiting a very strong correlation (R = 0.858). Findings align with Technology Acceptance Model (TAM) and DeLone-McLean IS Success Model constructs, confirming that system quality, information quality, and ease of use drive application adoption and management effectiveness. The study contributes empirical evidence on IT-based asset management in the maritime port sector and recommends system quality enhancement, infrastructure improvement, and regular user training to maximize land management and monitoring effectiveness.

Analisis Pengaruh Kualitas Sistem Terhadap Kepuasan Pengguna Dan Kinerja Operasional Dengan Metode Phinisi

Eko Budi Santoso — 2026-09-13

The digitalization of port services through the PHINISI application represented a strategic step in improving operational efficiency and the quality of maritime services. The success of implementing this digital system was influenced by System quality, Information quality, Service quality, and the level of User Satisfaction. This study aimed to analyze the effects of System quality, Information quality, and Service quality on User Satisfaction; examine the effect of User Satisfaction on Operational performance; and assess the role of User Satisfaction as a mediating variable within the PHINISI application. The research employed an explanatory quantitative approach through a closed- ended questionnaire survey administered to 40 employees and internal users of the PHINISI application at the Bunati and Satui Port Units using purposive sampling. Data analysis was conducted using Structural Equation Modeling– Partial Least Square (SEM-PLS) with SmartPLS. The results showed that all three quality variables had positive effects on User Satisfaction, with Information quality emerging as the most dominant factor (β = 0.603), followed by Service quality (β = 0.311), while System quality contributed the smallest effect (β = 0.110). User Satisfaction also had a significant effect on Operational performance (β = 0.486), reflected in increased staff productivity, service efficiency, faster administrative processes, reduced vessel waiting times, and fewer operational errors.

Penerapan Prosedur Keselamatan Bongkar Muat Gasoline RON 92 di Kapal MT. Pasaman

Bandung Ananda Rizki — 2026-09-14

Kegiatan bongkar muat Gasoline RON 92 di kapal tanker memiliki tingkat risiko operasional yang tinggi, sehingga sangat membutuhkan kepatuhan ketat terhadap prosedur keselamatan sesuai dengan standar internasional, seperti International Safety Management (ISM) Code dan International Safety Guide for Oil Tankers and Terminals (ISGOTT). Penelitian ini bertujuan untuk mengevaluasi penerapan prosedur keselamatan bongkar muat dan mengidentifikasi berbagai kendala yang dihadapi selama operasional di kapal MT. Pasaman. Dengan berfokus pada tahap pre-loading, loading operation, hingga completion, penelitian ini menggunakan pendekatan kualitatif deskriptif. Pengumpulan data dilakukan melalui observasi lapangan secara langsung, wawancara mendalam bersama Chief Officer, dan analisis dokumen. Data yang terkumpul dianalisis melalui reduksi, penyajian, dan penarikan kesimpulan untuk menilai kesesuaian antara prosedur dengan praktik aktual. Hasil penelitian menunjukkan bahwa meskipun MT. Pasaman secara umum telah menjalankan tahapan operasional—termasuk toolbox meeting, inspeksi peralatan, dan pemantauan muatan—sejumlah kendala masih terjadi. Masalah utama mencakup ketidakkonsistenan pelaksanaan routine check, kurangnya pengawasan di area berisiko tinggi seperti pump room, serta belum maksimalnya dokumentasi dan komunikasi operasional. Oleh karena itu, untuk memastikan kegiatan operasional lebih aman dan terkontrol sesuai standar internasional, diperlukan perbaikan pada konsistensi pelaksanaan prosedur, pengawasan menyeluruh, serta optimalisasi penggunaan checklist dan dokumentasi

Optimalisasi Perawatan Main Deck Terhadap Timbulnya Korosi Diatas Kapal MV. Malahayati Baruna

Andrea Nugraha — 2026-09-14

Main deck maintenance plays a crucial role in preserving a vessel's structural integrity and minimizing the risks of corrosion. This study aims to evaluate the implementation of main deck maintenance on the MV. Malahayati Baruna, identify the obstacles hindering its effectiveness, and formulate optimization strategies. Utilizing a descriptive qualitative approach integrated with fishbone analysis, data were gathered through field observations, interviews, and documentation studies. The findings indicate that current maintenance management remains largely corrective and is not yet fully aligned with the Planned Maintenance System (PMS) or Standard Operating Procedures (SOP). Key identified constraints include ineffective planning, weak supervision, and extreme maritime environmental conditions, resulting in paint peeling and widespread oxidation. To address these issues, this research recommends a systematic division of work areas, reinforced supervision by deck officers, and human resource development through consistent tool box meetings. Implementing these strategic measures is expected to mitigate corrosion rates, thereby ensuring operational safety and maritime efficiency.

Keywords: Ship Maintenance, Main Deck, Corrosion, Planned Maintenance System (PMS), MV. Malahayati Baruna.

Strategi Manajemen Lalu Lintas Kapal Melalui Vessel Traffic Service Di Pelabuhan Tanjung Emas Semarang

Iwan Mahendro — 2026-09-19

This study aims to analyze ship traffic management strategies through Vessel Traffic Service at Tanjung Emas Port Semarang. The increasing activity of maritime transportation and ship traffic density requires an effective navigation monitoring system to support shipping safety and port operational efficiency. This research employed a qualitative approach with a descriptive method. Data were collected through observation, interviews, documentation, and literature studies involving VTS operators, harbor authorities, ship pilots, and port management personnel. The results indicate that ship traffic monitoring strategies are implemented through real-time vessel monitoring using radar and Automatic Identification System (AIS), navigation channel management, inter-agency coordination, and navigational information services for vessels. The study also identified several challenges in VTS implementation, including radar system interference, limited digital integration, communication constraints, and limited technical human resources. Strategies to improve VTS effectiveness include modernization of navigation equipment, development of integrated information systems, enhancement of operator competencies, and implementation of smart port concepts. The novelty of this research lies in its analysis of VTS management strategies integrating technological, operational coordination, and integrated ship traffic management aspects at Tanjung Emas Port Semarang

Kerusakan Pompa Ballast Yang Menyebabkan Terganggunya Proses Discharge Di MT. Infinity

Faizal Putra Pradana — 2026-09-19

The reliability of pumping systems on tanker vessels plays a crucial role in ensuring safety, stability, and operational efficiency. The damage that occurred to Ballast Pump No. 2 on MT Infinity during the discharge process caused disruptions to vessel stability, trim correction accuracy, and overall operational efficiency, making accurate identification of the issue essential for preventing delays and greater operational risks. This study aims to identify the causes of the ballast pump failure, analyze its impacts on the discharge process, and determine the necessary corrective measures to prevent recurrence. The research was conducted through direct onboard observation, interviews with MT Infinity’s engineering officers and crew, and technical documentation obtained during sea practice. Data analysis employed a fishbone diagram to trace root causes based on human, method, machine, and material factors. The findings indicate that the failure was triggered by insufficient lubrication, worn-out ball bearings, damage to the mechanical seal and shaft, and misalignment between the motor and pump, all of which were exacerbated by improper maintenance procedures. By implementing consistent preventive maintenance, conducting proper risk assessments, and strengthening discipline within the Planned Maintenance System, the crew can minimize potential disruptions and ensure the discharge operation runs safely and efficiently.

Keywords: ballast pump failure, discharge operation, pump misalignment, mechanical seal damage, maintenance preventif.

Analisis Teknis Dan Ekonomis Kinerja Mesin Derek Sebagai Alat Bongkar Muat Di Atas Kapal VWX Menggunakan Metode FMEA

Ajeng Oviva Sukmawati — 2026-09-24

Kegiatan bongkar muat di atas kapal VWX bergantung pada kinerja mesin derek sebagai peralatan utama untuk pengangkatan dan pemindahan muatan. Kondisi operasional yang berat serta pemeliharaan mesin derek yang belum optimal menyebabkan mesin derek berpotensi mengalami berbagai mode kegagalan. Penelitian ini bertujuan untuk mengidentifikasi mode kegagalan pada mesin derek yang digunakan di kapal VWX, menganalisis penyebab setiap mode kegagalan, dan menilai dampak teknis serta ekonomis yang ditimbulkan terhadap kegiatan bongkar muat. Metode penelitian yang digunakan adalah kualitatif deskriptif melalui observasi langsung, wawancara dengan awak kapal serta analisis dokumentasi. Metode Failure Mode Effect Analysis (FMEA) diterapkan untuk menilai tingkat risiko setiap komponen berdasarkan nilai severity, occurrence, dan detection sehingga menghasilkan nilai RPN. Dari hasil penelitian ini didapatkan 7 potential failure mode dan didapatkan 2 mode kegagalan tertinggi yaitu ranking 1 turunnya tekanan pada pompa hidrolik dengan nilai RPN 200 serta kerugian finansial Rp 69.220.000,- dan ranking 2 yaitu terjadinya short circuit pada motor listrik dengan nilai RPN 160 dan kerugian finansial Rp 72.580.000,-. Dimana kerugian tersebut disebabkan dari adanya downtime, biaya perbaikan, dan potensi kerusakan muatan. Penelitian ini merekomendasikan peningkatan perawatan dan pengawasan agar kinerja mesin derek tetap optimal dan meminimalkan risiko kegagalan.

Evaluasi Efektivitas Pencegahan Tumpahan Muatan Batu Bara di Kapal SPB ABM Arah

Riviona Titanic Anatasya — 2026-09-30

Peningkatan kebutuhan energi listrik mendorong batu bara menjadi sumber energi utama, sehingga pengangkutannya melalui transportasi laut terus meningkat. Dalam proses tersebut, masih sering terjadi tumpahan muatan batu bara ke laut yang dapat membahayakan keselamatan pelayaran dan mencemari lingkungan, terutama saat kapal beroperasi dalam kondisi cuaca buruk. Oleh karena itu, diperlukan evaluasi terhadap efektivitas pencegahan tumpahan muatan batu bara di atas kapal. Penelitian ini bertujuan untuk mengevaluasi efektivitas pencegahan tumpahan muatan batu bara, mengidentifikasi faktor penyebab terjadinya tumpahan yang dipengaruhi kondisi cuaca, serta menganalisis dampak dan tindakan penanganan di Kapal SPB ABM Arah. Penelitian dilaksanakan selama praktik laut dengan sign on 12 November 2023 dan sign off 12 November 2024. Dalam penelitian ini digunakan metode deskriptif kualitatif, dengan proses pengumpulan data yang meliputi wawancara, observasi, serta dokumentasi. Dari hasil analisis yang dilakukan, dapat diketahui bahwa kondisi cuaca buruk menyebabkan olengan kapal yang berlebihan sehingga meningkatkan risiko tumpahan muatan batu bara. Dampaknya meliputi gangguan stabilitas kapal dan pencemaran lingkungan laut. Upaya penanganan dilakukan melalui tindakan penanggulangan dan peningkatan langkah pencegahan untuk mencegah kejadian serupa.